Any item not in its original condition, is damaged or missing parts for reasons not due to our error.CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.There are certain situations where only partial refunds are granted (if applicable) To complete your return, we require a tracking number, which shows the items which you already returned to us. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to may return most items within 30 days of delivery for a full refund. If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.).

You will be able to track your package at all times. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. Shipping method varies depending on what is being shipped.Īll orders are shipped with a tracking number. This period excludes delivery times, which depend on your geographic location. The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered.

Packages are shipped from Monday to Friday.

Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.

For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes. Note: Some electronic material access codes are valid only for one user. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable. Item may but the dust cover may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable.

Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing.

Shrink wrap, dust covers, or boxed set case may be missing. May include 'From the library of' labels. Pages may include limited notes and highlighting.

Used - Good: All pages and cover are intact (including the dust cover, if applicable).

Books with markings of any kind on the cover or pages, books marked as 'Bargain' or 'Remainder,' or with any other labels attached, may not be listed as New condition.

New: A brand-new copy with cover and original protective wrapping intact.

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